Shipping policy
Welcome to Demmifalestini, where we strive to provide you with a seamless shopping experience from start to finish. Below, you'll find comprehensive information about our shipping policies that should answer any questions you may have. If you can't find the information you're looking for, please don't hesitate to contact our customer service team.
Processing Time
Orders are processed within 1-3 business days after placement. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer standard, expedited, and express shipping options to most destinations worldwide. Delivery estimates are provided once you enter your shipping address during checkout and depend on the shipping method selected.
Shipping Methods
We utilize a variety of shipping carriers including USPS, DPD, DHL, and FedEx. Shipping methods available include standard shipping (10-15 business days), expedited shipping (within 12 business days), and express shipping (within 5 business days). Delivery times are estimates and not guaranteed unless otherwise specified.
Shipping to Multiple Addresses
At this time, we do not offer shipping to multiple addresses per order. Please place separate orders for each shipping address.
International Shipping
We ship internationally to select countries. International shipping rates, customs duties, and taxes are calculated at checkout. Please note that customs clearance procedures may cause delays beyond our original delivery estimates.
Customs, Duties, and Taxes
Please know that International shipping rates, customs duties, and taxes are calculated and collected at checkout to ensure a smooth delivey for international customers.
Delivery Delays
While we strive to meet the estimated delivery times, unforeseen circumstances such as customs clearance delays or carrier issues may cause delays beyond our control. If your order is significantly delayed, please contact us for assistance.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped. The tracking number will be active within 24 hours of shipment.
Packaging
We take great care in packaging your order to ensure it arrives in perfect condition. However, if your order arrives damaged, please contact us immediately with photos of the damaged items and packaging for further assistance.
Holiday Shipping
During peak seasons and holidays, shipping times may be longer than usual due to high demand. We recommend placing orders early to ensure timely delivery.
Returns & Exchanges
Please refer to our Returns & Refunds Policy for detailed information about returning or exchanging items purchased from Demmifalestini.
Contact Information
If you have any questions about our shipping policies, please contact us at info@DemmiFalestini.com. Our customer service team is available to assist you.